Terms & Conditions

Terms & Conditions

Last updated: July 2026

These Terms & Conditions apply to the use of the FitTwitch Labs FZ-LLC website and to all enquiries, order requests, quotations, and purchases made through this website.

FitTwitch Labs FZ-LLC is a RAKEZ-registered free zone company supplying research-use-only laboratory materials and related scientific trading products through an enquiry-based online model.

1. Research Use Only

All products and materials supplied by FitTwitch Labs FZ-LLC are intended strictly for laboratory research use only.

Products and materials are not for human consumption, therapeutic use, diagnostic use, medical use, veterinary use, clinical use, supplement use, cosmetic use, food use, household use, or administration to humans or animals.

By using this website, submitting an enquiry, or placing an order request, you confirm that you understand and accept this research-use-only restriction.

2. Eligibility

By accessing this website or submitting an enquiry or order request, you confirm that you are at least 21 years of age, or the age of majority in your jurisdiction, and that you are accessing this website for legitimate laboratory research-related purposes only.

3. Enquiry-Based Order Review

All enquiries and order requests are subject to review before confirmation.

Submission of an enquiry or order request does not guarantee acceptance, availability, pricing, fulfilment, or delivery.

FitTwitch Labs FZ-LLC reserves the right to decline, cancel, or refuse any enquiry or order request that does not meet our research-use-only policy, documentation requirements, availability conditions, or internal review criteria.

4. Product Information

Product descriptions, availability, pricing, batch documentation, and shipping terms may change without notice.

Any product information provided on this website is for identification and research-supply purposes only and must not be interpreted as medical, therapeutic, diagnostic, supplement, cosmetic, food, veterinary, or consumer-use information.

5. Payment

Payment instructions are provided only after order review and confirmation.

Orders are not processed until payment terms, product availability, documentation, and shipping arrangements have been confirmed.

6. Shipping

Shipping availability, delivery timelines, and courier arrangements are confirmed after review.

FitTwitch Labs FZ-LLC is not responsible for delays caused by courier services, customs procedures, regulatory checks, incomplete customer information, or circumstances outside our control.

7. Customer Responsibility

Customers are responsible for ensuring that any products requested or purchased are suitable and lawful for their intended research-use-only purpose and location.

Customers must not use, resell, distribute, advertise, or represent any products for human consumption, medical use, therapeutic use, diagnostic use, veterinary use, supplement use, cosmetic use, food use, household use, or administration to humans or animals.

8. Refusal and Cancellation

FitTwitch Labs FZ-LLC may refuse, cancel, or place on hold any enquiry or order where information is incomplete, unclear, unsuitable, unavailable, or inconsistent with our research-use-only policy.

9. Limitation of Liability

FitTwitch Labs FZ-LLC shall not be liable for misuse, improper handling, unauthorised use, unlawful use, or use outside the stated research-use-only purpose.

10. Contact

For enquiries, quotation requests, or order support, contact:

sales@fittwitchlabs.com
info@fittwitchlabs.com